A business process change framework for examining the implementation of six sigma: a case study of Dow Chemicals

Author: Motwani Jaideep   Kumar Ashok   Antony Jiju  

Publisher: Emerald Group Publishing Ltd

ISSN: 0954-478X

Source: The TQM Magazine, Vol.16, Iss.4, 2004-08, pp. : 273-283

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Abstract