Service Level Agreements: Panacea or Pain?

Author: Hiles Andrew N.  

Publisher: Emerald Group Publishing Ltd

ISSN: 0954-478X

Source: The TQM Magazine, Vol.6, Iss.2, 1994-04, pp. : 14-16

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract