

Author: Jääskeläinen Aki Sillanpää Virpi
Publisher: Emerald Group Publishing Ltd
ISSN: 0951-3558
Source: International Journal of Public Sector Management, Vol.26, Iss.6, 2013-08, pp. : 440-454
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content










Performance measurement in government services
By Parkan Celik
Managing Service Quality, Vol. 9, Iss. 2, 1999-04 ,pp. :