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International Journal of Technology Management, Vol. 23, Iss. 1-2, 2002-07 ,pp. : 21-39

Inderscience Publishers

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TQM, Customer/Supplier Relations and Human Resource Management

By Beaumont P.B.   Hunter L.C.   Sinclair D.M.  

Training for Quality, Vol. 2, Iss. 2, 1994-02 ,pp. : 22-26

Emerald Group Publishing Ltd

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A customer-supplier interaction model to improve customer focus in turbulent markets

By Griffiths John   Elson Bruce   Amos David  

Managing Service Quality, Vol. 11, Iss. 1, 2001-02 ,pp. : 57-67

Emerald Group Publishing Ltd

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Learning alliances: a customer-supplier focus for continuous improvement in manufacturing

By Love Peter E.D.   Gunasekaran A.  

Industrial and Commercial Training, Vol. 31, Iss. 3, 1999-06 ,pp. : 88-96

Emerald Group Publishing Ltd

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Customer-supplier duality and bidirectional supply chains in service organizations

By Sampson Scott E  

International Journal of Service Industry Management, Vol. 11, Iss. 4, 2000-04 ,pp. : 348-364

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