ISO 9000-based quality assurance approaches and their relationship with strategic analysis

Author: Fuentes Clara Martínez   Benavent Francisco Balbastre   Moreno M.A. Escribá   Cruz T.F. González   Val M Pardo del  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.20, Iss.6, 2003-06, pp. : 664-690

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