Is ISO 9004 a path to business excellence?: Opinion of Canadian standards experts

Author: Boys Kathryn   Karapetrovic Stanislav   Wilcock Anne  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.21, Iss.8, 2004-08, pp. : 841-860

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract