Service quality orientation: an approach to diffusing mindfulness in SMEs

Author: Owusu-Frimpong Nana   Nwankwo Sonny  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.29, Iss.6, 2012-06, pp. : 681-698

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract