Author： Wilkinson David
Publisher： Emerald Group Publishing Ltd
ISSN： 0951-3558
Source： International Journal of Public Sector Management, Vol.10, Iss.7, 1997-07, pp. : 505-533
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Benchmarking a public service business management system
Total Quality Management, Vol. 11, Iss. 4-6, 2000-07 ,pp. :
Access to resources
Recommend
Innovation in public service management
Managing Service Quality, Vol. 9, Iss. 3, 1999-06 ,pp. :
Changing the "whole system" in the public sector
By White Leroy
Journal of Organizational Change Management, Vol. 13, Iss. 2, 2000-02 ,pp. :