Can we measure the effectiveness of our organizations?

Author: Butler Tom   Kendra James   Grimley Ruth   Taylor Brenda  

Publisher: Emerald Group Publishing Ltd

ISSN: 0952-6862

Source: International Journal of Health Care Quality Assurance, Vol.9, Iss.5, 1996-05, pp. : 37-38

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Abstract

Based on an action learning programme involving clinical directors and their business managers, explores the options open to analysing the effectiveness of a directorate including its place in an organizational structure.