Author： Teller Christoph Kotzab Herbert Grant David B.
Publisher： Emerald Group Publishing Ltd
ISSN： 0960-4529
Source： Managing Service Quality, Vol.16, Iss.1, 2006-01, pp. : 78-96
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
By Mattila Anna S. Wirtz Jochen
International Journal of Service Industry Management, Vol. 13, Iss. 3, 2002-07 ,pp. :
Access to resources
Recommend
