Author: Sohal Amrik
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.4, Iss.6, 1994-06, pp. : 17-19
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Total quality management: a way towards total integration
By Gundogan M. Groves G. Kay J. M.
Total Quality Management, Vol. 7, Iss. 4, 1996-08 ,pp. :
Hoshin kanri - a participative way of quality management in Japan
By Kondo Yoshio
The TQM Magazine, Vol. 10, Iss. 6, 1998-06 ,pp. :