Value creation in health care services - developing service productivity: Experiences from Sweden

By Nordgren Lars  

International Journal of Public Sector Management, Vol. 22, Iss. 2, 2009-02 ,pp. : 114-127

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Content and measurement of productivity in the service sector: A conceptual analysis with an illustrative case from the insurance business

By Vuorinen Ismo   Järvinen Raija   Lehtinen Uolevi  

International Journal of Service Industry Management, Vol. 9, Iss. 4, 1998-04 ,pp. : 377-396

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Improving processes in a small health-care network: A value-mapping case study

By Snyder Kimberlee D   Paulson Patrick   McGrath Patrick  

Business Process Management Journal, Vol. 11, Iss. 1, 2005-01 ,pp. : 87-99

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Hybrid stockless: a case study: Lessons for health-care supply chain integration

By Rivard-Royer Hugo   Landry Sylvain   Beaulieu Martin  

International Journal of Operations & Production Management, Vol. 22, Iss. 4, 2002-04 ,pp. : 412-424

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Providing Care to Drug Users on Wirral: a case study analysis of a Primary Health Care / General Practice-led drug service

By Speed Shaun   Janikiewicz S. M. J.  

Drugs: Education, Prevention & Policy, Vol. 7, Iss. 3, 2000-08 ,pp. : 257-277

Informa Healthcare

Access to resources Recommend Favorite