Factors affecting a senior management culture change for total quality metamorphosis

Author: Angeli Ioannis   Jones Jeffrey   Sabir Bahir  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-4529

Source: Managing Service Quality, Vol.8, Iss.3, 1998-03, pp. : 198-211

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract