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By Barandiaran-Galdós Marta   Ayesta Miren Barrenetxea   Cardona-Rodríguez Antonio   Campo Juan José Mijangos del   Olaskoaga-Larrauri Jon  

Quality Assurance in Education, Vol. 20, Iss. 2, 2012-04 ,pp. : 91-109

Emerald Group Publishing Ltd

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What we do not know about management history: Some categories of research and methods to uncover management history mysteries

By Wrege Charles D   Greenwood Regina A   Hata Sakae  

Journal of Management History, Vol. 5, Iss. 7, 1999-07 ,pp. : 414-424

Emerald Group Publishing Ltd

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What universities can learn from corporations about quality control of students. A proposal from a Japanese perspective

By Baba Masateru   Kamibeppu Takao   Shimada Koji  

Total Quality Management, Vol. 12, Iss. 2, 2001-03 ,pp. : 159-166

Routledge Ltd

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Learning about service quality

By Smith Peter A.C.   Peters John  

Managing Service Quality, Vol. 8, Iss. 2, 1998-02 ,pp. : 119-125

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Managing stories about quality

By Midgley Gerald   Kadiri Yah'ya   Vahl Martha  

International Journal of Technology Management, Vol. 11, Iss. 1-2, 1996-05 ,pp. : 140-150

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