Author： Nagel Tove Kvernbekk Tone
Publisher： Emerald Group Publishing Ltd
ISSN： 0968-4883
Source： Quality Assurance in Education, Vol.5, Iss.2, 1997-02, pp. : 101-109
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Quality Assurance in Education, Vol. 16, Iss. 3, 2008-07 ,pp. :
Access to resources
Recommend
Learning about service quality
By Smith Peter A.C. Peters John
Managing Service Quality, Vol. 8, Iss. 2, 1998-02 ,pp. :
Managing stories about quality
By Midgley Gerald Kadiri Yah'ya Vahl Martha
International Journal of Technology Management, Vol. 11, Iss. 1-2, 1996-05 ,pp. :