Critical success factors for implementing statistical process control in the software industry

By Mahanti Rupa   Evans James R.  

Benchmarking: An International Journal, Vol. 19, Iss. 3, 2012-05 ,pp. : 374-394

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Statistical process control for multistage manufacturing and service operations: a review and some extensions

By Tsung Fugee   Li Yanting   Jin Ming  

International Journal of Services Operations and Informatics, Vol. 3, Iss. 2, 2008-07 ,pp. : 191-204

Inderscience Publishers

Access to resources Recommend Favorite

Statistical process control: an essential ingredient for improving service and manufacuring quality

By Mason Ben   Antony Jiju  

Managing Service Quality, Vol. 10, Iss. 4, 2000-08 ,pp. : 233-238

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Statistical Methods for Monitoring Service Processes

By Wood Michael  

International Journal of Service Industry Management, Vol. 5, Iss. 4, 1994-04 ,pp. : 53-68

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Statistical process control and forecasting

By Atienza O.O.   Ang B.W.   Tang L.C.  

International Journal of Quality Science, Vol. 2, Iss. 1, 1997-01 ,pp. : 37-51

Emerald Group Publishing Ltd

Access to resources Recommend Favorite