Framework for performance measurement and management in a collaborative business environment

Author： Ferreira Pedro Sena   Shamsuzzoha A.H.M.   Toscano Cesar   Cunha Pedro  

Publisher： Emerald Group Publishing Ltd

ISSN： 1741-0401

Source： International Journal of Productivity and Performance Management, Vol.61, Iss.6, 2012-07, pp. : 672-690

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