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By Chen Mei-Fang   Wang Ling-Huei  

The Service Industries Journal, Vol. 29, Iss. 8, 2009-01 ,pp. : 1105-1123

Routledge Ltd

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Effects of ethical sales behaviour, expertise, corporate reputation, and performance on relationship quality and loyalty

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The Service Industries Journal, Vol. 32, Iss. 5, 2012-04 ,pp. : 773-787

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Adherence to customer loyalty programmes and changes in buyer behaviour

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The Service Industries Journal, Vol. 32, Iss. 8, 2012-06 ,pp. : 1323-1341

Routledge Ltd

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Moral and Ethical Dilemmas In a Personal Sales Industry

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Business Ethics Quarterly, Vol. 3, Iss. 4, 1993-10 ,pp. : 445-452

Cambridge University Press

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The influence of internet customer reviews on the online sales and prices in hotel industry

By Öğüt Hulisi  

The Service Industries Journal, Vol. 32, Iss. 2, 2012-02 ,pp. : 197-214

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