A strategy for managing customer relations on the internet: evidence from the football sector

Author: Kriemadis Thanos   Kotsovos Andreas   Kartakoullis Nikos  

Publisher: Emerald Group Publishing Ltd

ISSN: 1750-5933

Source: Direct Marketing: An International Journal, Vol.3, Iss.4, 2009-10, pp. : 229-243

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Abstract