From a supply to a demand-driven value chain: a transformation strategy to achieve a best-in-class customer service level

Author： Freitas Junior Lopes Tiago Barreiros Flavio Bremer Carlos

Publisher： Inderscience Publishers

ISSN： 1742-7967

Source： International Journal of Logistics Systems and Management, Vol.8, Iss.2, 2011-02, pp. : 233-246

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