Business process re-engineering/information system development to improve customer service quality

By Murray Mary Ann   Lynn Marc P  

Business Process Management Journal, Vol. 3, Iss. 1, 1997-01 ,pp. : 9-16

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Capability development in business system in the uncertainty conditions

By Kremljak Zvonko  

International Journal of Services Operations and Informatics, Vol. 5, Iss. 3, 2010-07 ,pp. : 231-251

Inderscience Publishers

Access to resources Recommend Favorite

`Cybernomics' and IT productivity: - Not business as usual?

By Willcocks L.   Graeser V.   Lester S.  

European Management Journal, Vol. 16, Iss. 3, 1998-06 ,pp. : 272-283

Elsevier

Access to resources Recommend Favorite

Workflow: a solution for cooperative information system development

By Caro J.L.   Guevara A   Aguayo A  

Business Process Management Journal, Vol. 9, Iss. 2, 2003-04 ,pp. : 208-220

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

An empirical analysis of business efficiency from the implementation of enterprise information system

By Chiu Ruey Kei   Koh S.C. Lenny   Gunasekaran Angappa  

International Journal of Business Information Systems, Vol. 1, Iss. 4, 2006-02 ,pp. : 387-407

Inderscience Publishers

Access to resources Recommend Favorite