Growth among technology service firms: insights from the balanced scorecard

Author： Spivey W. Austin   Munson J. Michael   King Alberto D.  

Publisher： Inderscience Publishers

ISSN： 1460-6720

Source： International Journal of Services Technology and Management, Vol.13, Iss.1-2, 2009-11, pp. : 63-84

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Insights from action research: implementing the balanced scorecard at a wind-farm company

By Schneider Roman   Vieira Rui  

International Journal of Productivity and Performance Management, Vol. 59, Iss. 5, 2010-01 ,pp. : 493-507

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

A "system dynamics-based Balanced Scorecard" to support strategic decision making: Insights from a case study

By Barnabè Federico  

International Journal of Productivity and Performance Management, Vol. 60, Iss. 5, 2011-06 ,pp. : 446-473

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Firm characteristics and balanced scorecard usage in Singaporean manufacturing firms

By Liu Ling   Ratnatunga Janek   Yao Lee J.  

International Journal of Accounting and Information Management, Vol. 22, Iss. 3, 2014-07 ,pp. : 209-222

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

When is a balanced scorecard a balanced scorecard?

By Soderberg Marvin   Kalagnanam Suresh   Sheehan Norman T.   Vaidyanathan Ganesh  

International Journal of Productivity and Performance Management, Vol. 60, Iss. 7, 2011-09 ,pp. : 688-708

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Issues involved in implementing a balanced business scorecard in an IT service organization

By Tate David  

Total Quality Management, Vol. 11, Iss. 4-6, 2000-07 ,pp. : 674-679

Routledge Ltd

Access to resources Recommend Favorite