Design for service innovation: a methodology for designing service as a business for manufacturing companies

Author: Kim Sun K   Ishii Kosuke   Beiter Kurt A.   Uchihira Naoshi   Kyoya Yuji  

Publisher: Inderscience Publishers

ISSN: 1460-6720

Source: International Journal of Services Technology and Management, Vol.13, Iss.1-2, 2009-11, pp. : 40-62

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Abstract