Author: Ropret Marko Fatur Peter Rodman Karmen Likar Borut
Publisher: Inderscience Publishers
ISSN: 1460-6720
Source: International Journal of Services Technology and Management, Vol.16, Iss.3-4, 2011-12, pp. : 243-261
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
The Next Frontier in Innovation: Services Innovation
Research-Technology Management, Vol. 54, Iss. 2, 2011-03 ,pp. :
Innovation of product-related services
By Gebauer Heiko Krempl Regine Fleisch Elgar Friedli Thomas
Managing Service Quality, Vol. 18, Iss. 4, 2008-07 ,pp. :