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Emerald Group Publishing Ltd

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Switching experience, customer satisfaction, and switching costs in the ICT industry

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Journal of Service Management, Vol. 26, Iss. 1, 2015-03 ,pp. : 117-136

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The development of e-procurement within the ICT manufacturing industry in Ireland

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Management Decision, Vol. 46, Iss. 3, 2008-04 ,pp. : 481-500

Emerald Group Publishing Ltd

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Application of knowledge management for hazard analysis in the Australian dairy industry

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Innovative ICT platforms: the Indian experience

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Inderscience Publishers

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