Effective communication as a critical success factor for the integration of ERP and CRM systems: the case of Taiwan

Author： Cheng Julian Ming-Sung   Wang Edward Shih-Tse   Hsu Ping-Yu   Tsai Celia C.Y.  

Publisher： Inderscience Publishers

ISSN： 1741-878X

Source： International Journal of Technology Marketing, Vol.2, Iss.2, 2007-08, pp. : 183-199

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