Does total quality management reduce employees' role conflict?

Author: Teh Pei-Lee   Yong Chen-Chen   Arumugam Veeri   Ooi Keng-Boon  

Publisher: Emerald Group Publishing Ltd

ISSN: 0263-5577

Source: Industrial Management & Data Systems, Vol.109, Iss.8, 2009-09, pp. : 1118-1136

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Abstract