A conceptual framework of the impact of technology on customer-supplier relationships

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The Journal of Business and Industrial Marketing, Vol. 12, Iss. 1, 1997-01 ,pp. : 22-32

Emerald Group Publishing Ltd

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Customer and brand manager perspectives on brand relationships: a conceptual framework

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Journal of Product and Brand Management, Vol. 14, Iss. 5, 2005-08 ,pp. : 300-309

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The impact of IT applications on customer satisfaction: some new perspectives in the supplier-retailer relationships

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International Journal of Technology Marketing, Vol. 5, Iss. 3, 2010-03 ,pp. : 219-233

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Retailer-supplier relationships and the evolution of marketing: two food industry case studies

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International Journal of Retail & Distribution Management, Vol. 23, Iss. 7, 1995-07 ,pp. : 7-16

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IT enabled marketing: a framework for value creation in customer relationships

By Peters Linda D  

Journal of Marketing Practice: Applied Marketing Science, Vol. 3, Iss. 4, 1997-04 ,pp. : 213-229

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