The impact of IT applications on customer satisfaction: some new perspectives in the supplier-retailer relationships

Author： Ruiz-Molina Maria-Eugenia   Gil-Saura Irene   Calderon-Garcia Haydee  

Publisher： Inderscience Publishers

ISSN： 1741-878X

Source： International Journal of Technology Marketing, Vol.5, Iss.3, 2010-03, pp. : 219-233

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