An empirical study of information technology infrastructure capability and its impact on digitally enabled customer management processes in life insurance companies

Author: Mani R.V.S.   Baul Utpal   Mohanty R.P.   Rajkumar T.M.  

Publisher: Inderscience Publishers

ISSN: 1746-0972

Source: International Journal of Business Information Systems, Vol.14, Iss.4, 2013-11, pp. : 461-479

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