How Effective Are the Things People Say to Apologize? Effects of the Realization of the Apology Speech Act

Author: Scher S.J.   Darley J.M.  

Publisher: Springer Publishing Company

ISSN: 0090-6905

Source: Journal of Psycholinguistic Research, Vol.26, Iss.1, 1997-01, pp. : 127-140

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Abstract