Sustaining total quality management: what are the key issues?

By Dale B.G.   Boaden R.J.   Wilcox M   McQuater R.E.  

The TQM Magazine, Vol. 9, Iss. 5, 1997-05 ,pp. : 372-380

Emerald Group Publishing Ltd

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Total Quality Management: Implications for Internal Audit

By Hawkes Lindsay C   Adams Michael B  

Managerial Auditing Journal, Vol. 9, Iss. 4, 1994-04 ,pp. : 11-18

Emerald Group Publishing Ltd

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Total quality management and the internal audit: empirical evidence

By Hawkes Lindsay C.   Adams Michael B.  

Managerial Auditing Journal, Vol. 10, Iss. 1, 1995-02 ,pp. : 31-36

Emerald Group Publishing Ltd

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Quality management in service firms: sustaining structures of total quality service

By Gupta Atul   McDaniel Jason C   Herath S Kanthi  

Managing Service Quality, Vol. 15, Iss. 4, 2005-04 ,pp. : 389-402

Emerald Group Publishing Ltd

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Improving the quality of internal audit functions through total quality management

By Rezaee Zabihollah  

Managerial Auditing Journal, Vol. 11, Iss. 1, 1996-01 ,pp. : 30-34

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