A study of customer satisfaction in the context of a public private partnership

By Jamali Dima  

International Journal of Quality & Reliability Management, Vol. 24, Iss. 4, 2007-04 ,pp. : 370-385

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

A hybrid of a LP and statistics approach to evaluate a transportation model for a ready concrete company

By Loukanidis Dimitrios   Papadopoulos Panagiotis   Syntakis Miltiadis  

International Journal of Operational Research, Vol. 4, Iss. 3, 2009-02 ,pp. : 268-295

Inderscience Publishers

Access to resources Recommend Favorite

Customer satisfaction measurement at Post Denmark: Results of application of the European Customer Satisfaction Index Methodology

By Kristensen Kai   Martensen Anne   Gronholdt Lars  

Total Quality Management, Vol. 11, Iss. 7, 2000-09 ,pp. : 1007-1015

Routledge Ltd

Access to resources Recommend Favorite

A fuzzy AHP and TOPSIS methodology to evaluate 3PL in a supply chain

By Kumar Pravin   Singh Rajesh K.  

Journal of Modelling in Management, Vol. 7, Iss. 3, 2012-10 ,pp. : 287-303

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Customer satisfaction and statistical techniques for the implementation of benchmarking in the public sector

By Mugion Roberta Guglielmetti  

Total Quality Management & Business Excellence, Vol. 24, Iss. 5-6, 2013-06 ,pp. : 619-640

Routledge Ltd

Access to resources Recommend Favorite