Conceptualizing e-government service quality under credence based settings: A case of e-counseling in India

Author： Misra Subhas C.   Chatterjee Jayanta    

Publisher： Emerald Group Publishing Ltd

ISSN： 0265-671X

Source： International Journal of Quality & Reliability Management, Vol.31, Iss.7, 2014-07, pp. : 764-787

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