Determining the core activities in the order fulfillment process: an empirical application

Author： Espino-Rodríguez Tomas F.   Rodríguez-Díaz Manuel  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-7154

Source： Business Process Management Journal, Vol.20, Iss.1, 2014-01, pp. : 2-24

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