Excellence models in the public sector. Relationships between enablers and results

Author： Mugion Roberta Guglielmetti   Eriksson Henrik   Gremyr Ida   Pietro Laura Di   Renzi Maria F  

Publisher： Emerald Group Publishing Ltd

ISSN： 1756-669X

Source： International Journal of Quality and Service Sciences, Vol.7, Iss.1, 2015-03, pp. : 120-135

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Private versus public sector excellence

By Eskildsen Jacob K   Kristensen Kai   Juhl Hans Jørn  

The TQM Magazine, Vol. 16, Iss. 1, 2004-01 ,pp. : 50-56

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Promoting organisational excellence in the Scottish public sector

By Black Stewart  

Measuring Business Excellence, Vol. 4, Iss. 3, 2000-03 ,pp. : 24-30

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

To what extent do enablers explain results in the EFQM excellence model?: An empirical study

By Bou-Llusar J Carlos   Escrig-Tena Ana B   Roca-Puig Vicente   Beltrán-Martín Inmaculada  

International Journal of Quality & Reliability Management, Vol. 22, Iss. 4, 2005-04 ,pp. : 337-353

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Benchmarking applications in public sector principal-agent relationships

By Andersen Bjørn   Henriksen Bjørnar   Spjelkavik Ingrid  

Benchmarking: An International Journal, Vol. 15, Iss. 6, 2008-10 ,pp. : 723-741

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Results using the balanced scorecard in the public sector

By Wilson Chris   Hagarty David   Gauthier Julie  

Journal of Corporate Real Estate, Vol. 6, Iss. 1, 2004-01 ,pp. : 53-64

Emerald Group Publishing Ltd

Access to resources Recommend Favorite