内部服务质量对企业绩效影响的实证研究An Empirical Study on the Effects of Internal Service Quality on Enterprise Performance

ISSN： 2324-7916

Source： Service Science and Management, Vol.3, Iss.2, 2014-03, pp. : 19-30

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Related content

Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector: an empirical study

By Anosike Uchenna Paschal Eid Riyad

The Service Industries Journal, Vol. 31, Iss. 14, 2011-11 ,pp. : 2487-2505

Routledge Ltd

Access to resources Recommend Favorite

An Empirical Study of the Impact of IT on Performance in Indian Service Industries

GLOBAL BUSINESS AND ORGANIZATIONAL EXCELLENCE, Vol. 34, Iss. 3, 2015-03 ,pp. : 67-78

John Wiley & Sons Inc

Access to resources Recommend Favorite

Alignment of virtual enterprise, information technology, and performance: an empirical study

By Cao Qing Hoffman James J.

International Journal of Production Research, Vol. 49, Iss. 4, 2011-02 ,pp. : 1127-1149

Taylor & Francis Ltd

Access to resources Recommend Favorite

The Effects of Performance Measurement and Compensation on Motivation: An Empirical Study

By Herpen Marco Praag Mirjam Cools Kees

De Economist, Vol. 153, Iss. 3, 2005-09 ,pp. : 303-329

Springer Publishing Company

Access to resources Recommend Favorite

Service Quality and Innovation in Malaysian Post Offices: An Empirical Study

GLOBAL BUSINESS AND ORGANIZATIONAL EXCELLENCE, Vol. 1932-2054, Iss. 1, 2015-11 ,pp. : 55-66

John Wiley & Sons Inc

Access to resources Recommend Favorite