The effect of prenotification techniques on refusal rate in telephone surveys: A real-life study in light of the Compliance and Elaboration Likelihood Theories

Author: Gerritsen Marinel   Palmen Marie-José  

Publisher: John Benjamins Publishing Company

ISSN: 1569-9722

Source: Document Design, Vol.3, Iss.1, 2002-01, pp. : 16-28

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