Related content

Quality disclosure and certification in the motorcycle industry

By Mangani Andrea  

International Journal of Economics and Business Research, Vol. 5, Iss. 4, 2013-06 ,pp. : 363-378

Inderscience Publishers

Access to resources Recommend Favorite

The influence of service quality and trade show effectiveness on post-show purchase intention

By Gottlieb Udo R.   Brown Mark R.   Drennan Judy  

European Journal of Marketing, Vol. 45, Iss. 11-12, 2011-11 ,pp. : 1642-1659

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention: Based on the stimulus-organism-response model

By Kim Jiyoung   Lennon Sharron J.  

Journal of Research in Interactive Marketing, Vol. 7, Iss. 1, 2013-03 ,pp. : 33-56

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The idiosyncratic behaviour of service quality, value, satisfaction, and intention to recommend in higher education: An empirical examination

By Ledden Lesley   Kalafatis Stavros P.   Mathioudakis Alex  

Journal of Marketing Management, Vol. 27, Iss. 11-12, 2011-10 ,pp. : 1232-1260

Routledge Ltd

Access to resources Recommend Favorite

Service Quality, Corporate Brand Image, and Switching Behavior: The Mediating Role of Customer Satisfaction and Repurchase Intention

By Srivastava Kavita   Sharma Narendra K.  

Services Marketing Quarterly, Vol. 34, Iss. 4, 2013-10 ,pp. : 274-291

Routledge Ltd

Access to resources Recommend Favorite