Developing a model for the influence of perceived organizational climate on organizational citizenship behaviour and organizational performance based on balanced score card

Author： Shahin Arash   Naftchali Javad Shabani   Pool Javad Khazaei  

Publisher： Emerald Group Publishing Ltd

ISSN： 1741-0401

Source： International Journal of Productivity and Performance Management, Vol.63, Iss.3, 2014-04, pp. : 290-307

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