顾客不公平与员工反生产行为:情绪耗竭的中介效应与认同的调节效应
Publisher: 国家哲学社会科学学术期刊数据库
E-ISSN: 1003-5192|34|1|15-21
ISSN: 1003-5192
Source: 预测, Vol.34, Iss.1, 2015-01, pp. : 15-21
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Abstract