群发性产品危机后消费者宽恕形成机理研究:顾客参与的动态驱动效应

Publisher: 国家哲学社会科学学术期刊数据库

E-ISSN: 1000-1549|volume|2|101-109

ISSN: 1000-1549

Source: 中央财经大学学报, Vol.volume, Iss.2, 2017-01, pp. : 101-109

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Abstract