网购服务补救质量对顾客二次满意的影响研究——基于顾客认同的中介作用

Publisher: 国家哲学社会科学学术期刊数据库

E-ISSN: 2095-9915|34|5|75-80

ISSN: 2095-9915

Source: 江汉大学学报:社会科学版, Vol.34, Iss.5, 2017-01, pp. : 75-80

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Abstract