Analysis of customer satisfaction to quality of service using Importance Performance Analysis (IPA) on PT. Telekomunikasi Indonesia. (Case study Telkom Divre IV Central Java Yogyakarta)

Publisher： Edp Sciences

E-ISSN： 2261-2424|49|issue|01011-01011

ISSN： 2261-2424

Source： SHS Web of Conferences, Vol.49, Iss.issue, 2018-10, pp. : 01011-01011

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