Developing Service Operations Strategy for Optimal Delivery of Long-Term Service Agreements Using an Integrated Risk Framework

Publisher: IGI Global_journal

E-ISSN: 1935-5696|5|1|33-67

ISSN: 1935-5688

Source: International Journal of Information Systems in the Service Sector (IJISSS), Vol.5, Iss.1, 2013-01, pp. : 33-67

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract