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Journal of Knowledge Management, Vol. 18, Iss. 1, 2014-02 ,pp. : 194-215

Emerald Group Publishing Ltd

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Prescribing versus describing: testing image restoration strategies in a crisis situation

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Corporate Communications: An International Journal, Vol. 14, Iss. 1, 2009-01 ,pp. : 101-118

Emerald Group Publishing Ltd

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Building trust in times of crisis: Storytelling and change communication in an airline company

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Corporate Communications: An International Journal, Vol. 11, Iss. 4, 2006-10 ,pp. : 371-390

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Monitoring intellectual capital: a case study of a large company during the recent economic crisis

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Palgrave Macmillan Ltd

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