Evaluating the service quality in the Regional Information Center for Science and Technology using the Six Sigma methodology

Author： Biranvand Ali Khasseh Ali Akbar

Publisher： Emerald Group Publishing Ltd

ISSN： 0143-5124

Source： Library Management, Vol.34, Iss.1-2, 2013-01, pp. : 56-67

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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