Retail service quality in small retail sector: the Indian experience

ISSN： 0263-2772

Source： Facilities, Vol.31, Iss.5-6, 2013-03, pp. : 208-222

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Consumer-small retailer relationships in Indian retail

By Khare Arpita

Facilities, Vol. 32, Iss. 9-10, 2014-01 ,pp. : 533-553

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Probabilistic composition in quality management in the retail trade sector

By Sant'Anna Annibal Parracho Meza Lidia Angulo Ribeiro Rodrigo Otavio Araujo

International Journal of Quality & Reliability Management, Vol. 31, Iss. 6, 2014-05 ,pp. : 718-736

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Retail service quality in context of CIS countries

By Das Anupam Kumar Vinod Saha Gour C.

International Journal of Quality & Reliability Management, Vol. 27, Iss. 6, 2010-01 ,pp. : 658-683

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Consumer perceptions of Internet retail service quality

By Janda Swinder Trocchia Philip J Gwinner Kevin P

International Journal of Service Industry Management, Vol. 13, Iss. 5, 2002-10 ,pp. : 412-431

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

An empirical assessment of retail service quality in India

By Gopalan Rema

International Journal of Indian Culture and Business Management, Vol. 7, Iss. 2, 2013-07 ,pp. : 240-260

Inderscience Publishers

Access to resources Recommend Favorite