The structural impact of total quality management on financial performance relative to competitors through customer satisfaction: a study of Malaysian manufacturing companies

By Agus Arawati   Krishnan Suresh Kumar   Kadir Sharifah Latifah Syed A.  

Total Quality Management, Vol. 11, Iss. 4-6, 2000-07 ,pp. : 808-819

Routledge Ltd

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An empirical study on measurement of performance through TQM in Pakistani aviation manufacturing industry

By Mahmood Khalid   Qureshi Ilyas Mahmood Ahmad   Nisar Asim  

International Journal of Quality & Reliability Management, Vol. 31, Iss. 6, 2014-05 ,pp. : 665-680

Emerald Group Publishing Ltd

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Supplier performance measurement in discrete manufacturing industry-empirical study on Indian manufacturing sector

By Mohanty Manoj Kumar  

Journal of Business Economics and Management, Vol. 14, Iss. 2, 2013-04 ,pp. : 330-347

Taylor & Francis Ltd

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Executive support system for financial accounting of quality circles: an ideal solution for learning culture promotion and intellectual capital enrichment

By Kumar R. Suresh Premil   Sudhahar C.   Dickson John F.   Senthil V.   Devadasan S.R.  

International Journal of Learning and Intellectual Capital, Vol. 3, Iss. 4, 2006-12 ,pp. : 382-404

Inderscience Publishers

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Implementing a quality-based performance measurement system: A case study approach

By Jochem Roland   Menrath Martin   Landgraf Katja  

The TQM Journal, Vol. 22, Iss. 4, 2010-01 ,pp. : 410-422

Emerald Group Publishing Ltd

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