Barriers and challenges in the application of Six Sigma in the hospitality industry: Some observations and findings

Author: Kokkranikal Jithendran   Antony Jiju   Kosgi Hasib   Losekoot Erwin  

Publisher: Emerald Group Publishing Ltd

ISSN: 1741-0401

Source: International Journal of Productivity and Performance Management, Vol.62, Iss.3, 2013-03, pp. : 317-322

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